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Letterbox Distribution.COM

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Greatbatch Ltd Trading as Letterbox Distribution.com is now the Market Leader in Team Door to Door Distribution in Greater London. The Company Has developed its services from a robust infrastructure that has evolved over the last thirty six years by listening and reacting to its clients needs and offering tailor made services that not only match those needs but surpass them.

Beverley Greatbatch joined the company in 2001 as Director, having over twenty one years experience in accountancy. Simon Greatbatch has since concentrated on a Strategic role within the company as well as his involvement in Marketing and Sales.

The Company has enjoyed huge growth in its client base over the last decade despite Covid, recession and Brexit fears. Beverley Greatbatch has ensured the company growth is sustainable with smaller clients prepaying and Simon Greatbatch and the Sales Team has ensured that there is a diverse mix of over 5000 clients split into four main categories – Government, Publishers, Estate Agents, General. The client database includes all three main political parties, 16 London Borough Councils, Publishers including Chelsea Magazines, Fabric, Country & Town House, The London Magazine, to name but a few, over 700 Estate Agents including the likes of Domus Nova, Goldschmit & Howland, Hamptons, Castles, Paul Simon, and Statons, Jacksons and general clients including Pizza Hut, Macdonalds, Dominos, Westfield Shopping Centres, HS2 and Cubiquity.

Company Structure

Letterbox Distribution.com is based in Barnet Hertfordshire which is approximately twenty minutes from Central London and ten minutes from junction 24 of the M25 The Industrial Estate is designed for articulated Lorries to unload safely with in and out gates and adequate parking and unloading areas The warehouse is secure with 6500 sq ft of dry storage space capable of storing over 900 1 tonne pallets of printed matter which is insured against fire theft and business interruption Two warehouse staff control all deliveries, in and out with all paperwork kept to ABC standards The Warehouse and Offices have CCTV and a monitored Alarm We have five forklifts capable of unloading an articulated lorry in under ten minutes The 2,000 sq ft offices include an open plan sales and admin office map and operations office conference room and archive storage room

Letterbox Distribution runs a fleet of GPS live satellite tracked van teams each capable of distributing between 4000-7000 London addresses per day All drivers and supervisors have been carefully recruited Regular monthly drivers meetings enable us to discuss ways of improving our service to the clients and highlight any issues that need resolving With over two hundred and fifty adult distributors working five days per week and over ninety adult distributors working at the weekend we are currently distributing over three million items per week to over 1.6 million addresses. All staff are paid London Living Wage and we are equal opportunities employer The office consist of four full time account handlers a Post Room operative and Map creator and an in house Apple Mac Designer two warehouse men one researcher back checker one senior sales manager one sales representative and two Directors All staff are well versed on all major clients requirements

Greatbatch Limited have been the leading company in introducing and integrating new technologies within our industry to monitor and control distributions The Company uses the latest in computer software developments We are currently using Trackit247 Live Tracking which allows us to build Distributor Routes and then monitor their completion and shows the addresses covered in each area The Audit Bureau of Circulation has applauded this part of our service Whilst this is currently above and beyond current ABC requirements it could possibly be part of future audit processes We currently use Geoplans Street Finder software for all PAF requirements Our accounts run on Sage and Pegasus and all clients bookings, client booking history and invoices are generated on Salesforce CRM All paperwork and maps are archived and stored for a minimum of five years
We aim to fully comply with Article 13 of the General Data Protection Regulation (GDPR) in providing information to data subjects where data is collected from them. All personal data captured is processed in accordance with the Data Protection Act 2018 Greatbatch Ltd trading as Letterbox Distribution.com is the controller staff members have received adequate data protection training which is further enhanced by our ongoing training programme in place It is sometimes necessary for third party suppliers eg those that offer professional business services such as mail wholesalers to us to access personal data We always ensure that we undertake full due diligence with any such organisation and also ensure that we have in place a Data Processing Agreement

Letterbox Distribution are members of ACE The Association of Circulation Executives and have both ISO 9001 and 14001 We are signed up to The Living Wage Foundation Climate Pledge and Ecologi as well as Dreams for trees

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